Clasa Messenger
Account deletion
How to request deletion of your Clasa account and associated data.
Last updated: 26 July 2026
Request account deletion
Email [email protected] from the email address linked to your account. If your account uses a phone number, include that number so we can identify it.
1Information to include
- Your full name
- Your registered phone number or email address
- Your school name, if applicable
- Whether you want to delete your full account or only specific data
We may ask you to verify that the account belongs to you before processing the request.
2What we delete
For a full account deletion, we delete or anonymize data associated with your Clasa account where technically and legally possible. This includes:
- Profile information
- School membership information
- Clasa app account records
3What may be retained
Limited records may be retained where required for security, fraud prevention, legal compliance, dispute resolution, backups, or school administration. Backup copies may take additional time to expire from our systems.
4Delete specific data only
You may request deletion of specific optional data, such as your profile photo, without deleting your full account. In your email, name the data you want removed.
5Contact
ILA Platforms
[email protected]